May 21 • 49M

Helping Clients Understand What You Do - with Natalie Banks

 
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Natalie Banks (Right) and Julia Crawford (Left)

Do people misunderstand what your business offers?

We're joined in the studio by Natalie Banks, founder of Dignity Home Care and Julia Crawford, People Pillar Ltd to discuss misunderstandings that arise from what you do.

Well, that's how it starts out anyway. Along the way we discuss how to care for yourself and your staff when you deliver a service fraught with the danger of getting overly involved and the influence of differing roles.

Host Sian Murphy, is joined by Adelle Martin and between them, some interesting points of challenge arise.

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